---
title: Connect your Shopify with SyncMate
description: "#### Step 1: Install the App Install **SyncMate by Assistro** from the Shopify App Store. ![](https://assistro.co/wp-content/uploads/2026/03/shopify-syncmate-1.png)   Open it from **Shopify Admin → Apps → SyncMate**. ![](https://assistro.co/wp-content/uploads/2026/03/shopify-syncmate-2.png)   #### Step 2: Connect WhatsApp In the app, go to **Connect WhatsApp**.…"
url: "https://www.assistro.co/user-guide/shopify/connect-shopify-with-syncmate/"
updated: "2026-03-06"
category: Shopify
---

# Connect your Shopify with SyncMate

#### Step 1: Install the App

Install **SyncMate by Assistro** from the Shopify App Store.

![](https://assistro.co/wp-content/uploads/2026/03/shopify-syncmate-1.png)

 

Open it from **Shopify Admin → Apps → SyncMate**.

![](https://assistro.co/wp-content/uploads/2026/03/shopify-syncmate-2.png)

 

#### Step 2: Connect WhatsApp

In the app, go to **Connect WhatsApp**.

![](https://assistro.co/wp-content/uploads/2026/03/shopify-syncmate-3.png)

 

On your phone: WhatsApp → **Linked Devices** → **Link a Device**.

Scan the QR code shown in the app.

Click **Check Connection** to confirm.

![](https://assistro.co/wp-content/uploads/2026/03/shopify-syncmate-4-1.png)

 

#### Step 3: Enable Live Mode

In **Settings & App Guide**:

- Turn ON **Enable Live Mode** (required for messages to send).

![](https://assistro.co/wp-content/uploads/2026/03/shopify-syncmate-5.png)

 

#### Step 4: Enable Notifications

Toggle ON the events you want:

- Order Confirmation
- Invoice Notification
- Order Cancellation
- Shipping Notification

![](https://assistro.co/wp-content/uploads/2026/03/shopify-syncmate-6.png)

 

#### Step 5: Customize Messages

Edit templates in **Message Templates** using dynamic tags like:

- `{order_first_name}`
- `{order_id}`
- `{tracking_number}`

Click **Submit** after changes.

![](https://assistro.co/wp-content/uploads/2026/03/shopify-syncmate-7.png)

 

#### Step 6: Test

- Place a test order in your store.
- You should receive the WhatsApp message instantly.